Return & Refund Policy
Thank you for shopping with myst fragrances. We strive to ensure that each customer receives high-quality products and excellent service. Due to the nature of our products, we have a strict No Return Policy on all purchases of perfumes.
Reasons for our No Return Policy:
Hygiene Concerns: Perfumes are personal care products, and once they have been opened and used, we cannot accept returns due to hygiene considerations.
Product Integrity: To maintain the integrity and quality of our perfumes, we do not resell returned items.
We understand that finding the perfect fragrance is a personal journey. Allow us to guide you through our collection. We are certain that you will find a scent that meets your preference.
If you have any questions regarding our products, we will gladly assist you in selecting the best fragrance to suit your taste. Donât hesitate to contact us!
Refunds :
Refunds are only issued for items that are proven to be defective or damaged upon receipt. If you are eligible for a refund, we will initiate a refund to your original method of payment (please note that shipping fees are non refundable).
Exchanges :
We only replace items if they are defective or damaged upon receipt. If you need to exchange a product for the same item, please contact us at contact@mystfragrances.com within 3 days of receiving your order.
Refunds :
Refunds are only issued for items that are proven to be defective or damaged upon receipt. If you are eligible for a refund, we will initiate a refund to your original method of payment (please note that shipping fees are non refundable).
Contact Us:
If you have any questions about our No Return Policy or need assistance with a product, please contact our Customer Service team at contact@mystfragrances.comÂ
By completing your purchase you acknowledge and agree to our policies.
Your understanding of our policy is greatly appreciated.