Pink Cloud Tester

While we do not accept returns or exchanges, we do offer hassle-free exchanges and refunds for only damaged or defective items to guarantee your satisfaction.

This policy is in place because:

• Testers Available for Every Scent: We provide testers for all our fragrances, allowing you to try the scent before committing to a full-size bottle. Since you have the opportunity to sample before purchasing, This ensures you find the perfect scent, as returns or exchanges for preference-related reasons are not available.
• Hygiene & Safety: Perfumes are personal care products, and once opened, they cannot be returned due to hygiene considerations.
• Product Integrity: To ensure the quality and authenticity of our perfumes, we do not resell returned items.
  

If your order arrives damaged or defective, we will gladly issue a refund or replacement.

You must request a refund within 14 days of receiving your order.

Contact our Customer Service team via Instagram DM or Email:contact@mystfragrance.com with your order number and photos of the issue.

We’ll review your request and guide you through the process.